Support Center

We're here to help. Find answers, get in touch, or learn how to manage your account.

Getting started

A quick overview of how VillageLink works, whether you're coordinating care or stepping in to help

For Village Hosts

Building and managing your private village network

Create your private village and invite only the people you trust to join—nobody can see your village without an invitation.

You decide who to invite and accept into your village—only the people you approve ever gain access.

Only share what you're comfortable with. Avoid posting health or home details you wouldn't want the people in your village to know about you.

Post tasks to your Global Agenda and let your village claim what they can help with—no more duplicate casseroles or missed errands.

For Village Helpers

How to find and claim a task in two simple steps

You're not limited to one village—join and help out across as many villages as you've been invited to, all at the same time.

Check the Global Agenda to browse the live list of tasks your village currently needs help with—meals, errands, rides, and more.

Tap Claim Task to mark it as yours right away—the Village Host will see that it's been claimed, and it's removed from the open list for everyone else.

How do I delete my account and data?

You can delete your VillageLink account directly within the app. Deleting your account permanently removes your profile, photo, village memberships, tasks, messages and thank-you notes. If you host a village, deleting your account also deletes that village and everything in it. Reports of objectionable content and our moderation decisions are kept, with your name removed, so that a record of the decision survives; a report also keeps a copy of the content it concerned. Deleted data persists in backups for a limited period.

Open Settings

From the home screen, tap the Settings tab.

Go to Account Profile

Tap "Account Profile" to view your account details.

Delete Account

Tap "Delete Account" and confirm. This action is permanent and cannot be undone.

If you're unable to access the app or need help completing account deletion, email us at contact@villagelink.social and we'll take care of it for you.

Get in touch

Have a question, found a bug, or want to suggest a feature? Reach us using either option below.

Email us directly

For account deletion requests, urgent issues, or anything else, reach our support team directly.

contact@villagelink.social